At Delta Brothers International Limited, we aim to provide reliable sourcing, import, shipping, procurement, and supply services while maintaining clear and fair business terms.

Return or Replacement Eligibility

If you receive a damaged, defective, incorrect, or significantly non-conforming product, please contact us within the period stated in your quotation, invoice, or agreement.

After verification, we may provide:

• A replacement or correction, or
• A refund or adjustment, where applicable

Refund Process

Approved refunds will normally be processed through the original or agreed payment method.

Processing time may vary depending on the payment provider, supplier, bank, or transaction type.

Important Information

• Customized, specially sourced, or confirmed commercial orders may not be eligible for return or cancellation.
• Products should remain unused and in their original condition where applicable.
• Proof of purchase and clear photos, videos, or inspection evidence may be required.
• Refunds may exclude non-recoverable supplier, shipping, customs, banking, or third-party charges.
• All returns and refunds remain subject to applicable law and the agreed commercial terms.

For return, replacement, or refund assistance, please contact Delta Brothers International Limited at +880 1314-462682 or deltaint.25@gmail.com.