Terms of Service

By using the Delta Brothers International Limited website or engaging our sourcing, import, shipping, procurement, or supply services, you agree to the following terms.

1. Services

We provide product sourcing, supplier coordination, import-export support, shipping, procurement, and general supply services.

The exact scope, price, timeline, and payment terms will be confirmed through a quotation, invoice, purchase order, or agreement.

2. Quotations and Orders

Quotations are based on the information available at the time of issue.

Prices may change due to supplier pricing, exchange rates, freight costs, customs duties, taxes, or other third-party charges.

An order is considered confirmed only after the required payment and approval are received.

3. Payments

Clients must follow the payment terms stated in the relevant quotation, invoice, or agreement.

Some orders may require advance payment before sourcing, production, or shipment begins.

4. Product Sourcing

We make reasonable efforts to source products according to the specifications provided by the client.

Clients are responsible for reviewing and approving product specifications, quotations, samples, and other relevant details before final confirmation.

5. Shipping and Delivery

Estimated shipping and delivery times are not guaranteed.

Delays may occur due to suppliers, shipping lines, airlines, customs authorities, weather, port congestion, public holidays, or other circumstances beyond our reasonable control.

6. Customs, Duties and Taxes

Customs duties, taxes, port charges, government fees, and other import-related costs may apply depending on the shipment and agreed service terms.

These costs will be handled according to the relevant quotation or agreement.

7. Inspection and Product Quality

Where inspection services are requested, we will make reasonable efforts to verify the products according to the agreed requirements.

Inspection reduces sourcing risks but does not guarantee that every product will be completely free from defects.

8. Cancellations and Refunds

Cancellation and refund eligibility depends on the stage of the order, supplier commitments, payments already made, customized products, shipping status, and work already completed.

Any approved refund or adjustment will be handled according to the applicable quotation or agreement.

9. Client Information

Clients must provide accurate and complete product, business, shipping, and contact information.

Delta Brothers International Limited is not responsible for delays or additional costs caused by incorrect or incomplete information provided by the client.

10. Limitation of Liability

We are not responsible for losses or delays caused by events outside our reasonable control, including supplier disruptions, customs decisions, transportation delays, regulatory changes, or force majeure events.

Any liability will be subject to the terms agreed for the relevant transaction and applicable law.

11. Privacy

Personal and business information is handled according to our Privacy Policy and applicable legal requirements.

12. Third-Party Services

Some services may involve manufacturers, suppliers, freight companies, banks, inspection agencies, customs agents, or other third-party service providers.

Their services may also be subject to their own terms and conditions.

13. Changes to These Terms

We may update these Terms of Service when necessary.

Any updated terms will be published on this page and will apply from the stated effective date.

14. Governing Law

These Terms of Service are governed by the applicable laws of Bangladesh, unless otherwise agreed in writing for a specific transaction.

Contact Us

For questions regarding these terms, please contact:

Delta Brothers International Limited

Phone: +880 1314-462682
Email: deltaint.25@gmail.com
Website: https://deltabrothers.site/